Last updated: 12 oct 2015

Welcome to Karrade, your trusted destination for imitation jewellery.
These Terms & Conditions (“Terms”) govern your access and use of our website is operated by Karrade (“we,” “our,” “us”).
By accessing or purchasing from Karrade, you agree to be bound by these Terms.

1. General Information
   Karrade is an Indian-based online store selling imitation and fashion jewellery.
   We operate under Indian consumer laws and offer secure, verified payment options.
   All prices listed on our website are in INR (Indian Rupees) and inclusive of all applicable charges.
   We reserve the right to modify these Terms, our products, or prices at any time without prior notice.
2. Eligibility
   To make a purchase from Karrade, you must:
   Be at least 18 years old, or use the website under parental/guardian supervision.
   Provide accurate contact, delivery, and payment information.
   Use the website for personal, non-commercial purposes.
3. Products and Availability
   All items are imitation jewellery, not real gold, silver, or precious stones.
   Product images are for illustration; slight variations in color, size, or finish may occur due to lighting and screen differences.
   Product availability is subject to change without notice.
4. Pricing and Payment
   Prices displayed on product pages are final unless stated otherwise.
   Payment can be made through the available online methods such as UPI, Debit/Credit Cards, Net Banking, or Wallets (via our secure payment partners).
   Karrade reserves the right to cancel any order if a payment issue or system error occurs.
5. Shipping and Delivery
   Orders are usually processed within 3-5 business days after confirmation.
   Delivery time depends on your location, typically 5–10 business days across India.
   Delays caused by courier partners or unforeseen events are beyond our control.
   You’ll receive tracking details via email or SMS once the order ships.
6. Return, Exchange & Refund Policy
   We want you to love what you buy!
   However, due to the nature of imitation jewellery, we accept returns/exchanges only in the following cases:
   You received a damaged, defective, or wrong product.
   You must inform us within 48 hours of delivery by emailing support@karrade.in with photos of the issue.
   Refund / Replacement Process:
   Once approved, we’ll issue a replacement or refund within 7–10 business days.
   Items must be unused, in original packaging, with tags intact.
   We do not accept returns for size, color, or personal preference once the product is used or worn.
7. Cancellation Policy
   Orders can be canceled before they are shipped.
   Once shipped, cancellations are not possible.
   In case of payment deduction for canceled orders, refunds will be initiated within 5–7 business days.
8. Intellectual Property
   All website content—including product images, logos, text, graphics, and designs—belongs to Karrade.
   You may not copy, reproduce, or redistribute any content without written permission.
9. Privacy
   Your privacy is important to us.
   We collect and use personal information in accordance with our Privacy Policy, which you can find on our website.
10. Limitation of Liability
    Karrade is not liable for indirect, incidental, or consequential damages arising from product misuse or delays.
    Jewellery should be kept away from water, perfumes, and chemicals to maintain quality.
    Our liability, if any, shall not exceed the total amount paid for the product purchased.
11. Governing Law
    These Terms are governed by and construed under the laws of India.
    Any disputes shall fall under the jurisdiction of the courts of Chennai, Tamil Nadu.
12. Contact Us
    For any questions or complaints, contact:
    e-mail: support@karrade.shop
    round_pushpin: Chennai, Tamil Nadu, India